BurjLlux (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit our website https://burjlux.ae/ or interact with our services.
This policy is designed to comply with standard UAE business practices and applicable international data protection principles.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
a) Personal Information
- Name
- Email address
- Phone number
- Message or enquiry details
b) Communication Data
- Information shared through contact forms
- Enquiry forms
- Newsletter subscription forms
- WhatsApp click-to-chat or direct communication
c) Technical & Usage Information
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device and operating system information
2. How We Use Your Information
The information collected is used for the following purposes:
- To respond to enquiries and service requests
- To contact users via email, phone, or WhatsApp regarding enquiries
- To provide interior design–related services
- To improve website performance and user experience
- To send updates, service-related information, or promotional communication (only when applicable)
- To analyze website traffic and marketing performance
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze performance, and support marketing activities.
Cookies may be used to:
- Remember user preferences and settings
- Understand how visitors interact with the website
- Improve website functionality and performance
- Measure marketing and advertising effectiveness
We use:
- Google Analytics
- Google Ads conversion tracking
- Meta (Facebook / Instagram) Pixel
If you leave a comment or submit a form (where applicable), cookies may store your name, email address, or other details for convenience. These cookies typically last for a limited period and do not contain sensitive personal data.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
4. Third-Party Services
We use trusted third-party tools and platforms to operate our business efficiently, including:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram)
- WhatsApp Click-to-Chat or API services
Our website may also include embedded content (such as videos, images, or social media posts). Embedded content from other websites behaves in the same way as if you have visited those websites directly.
These third-party platforms may collect data about you, use cookies, or track interactions according to their own privacy policies. We do not control these third-party services and recommend reviewing their respective privacy policies.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties.
Your data is used strictly for:
- Business communication
- Service-related purposes
- Internal analysis and improvement
Data may be disclosed only if required by law or legal authorities.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
7. User Rights
You have the right to:
- Request access to your personal data
- Request correction or update of your data
- Request deletion of your personal information
- Withdraw consent for communication at any time
To exercise these rights, you may contact us using the details provided below.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a minor has provided personal data through our website, please contact us and we will take appropriate action.
9. International Users
Although BurjLlux is based in the United Arab Emirates, our services may be accessed by users worldwide. By using our website, you consent to the processing of your data in accordance with this Privacy Policy.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on this page with a revised date.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
BurjLlux
📧 Email: info@burjlux.ae
📍 Address: Al Zahra Techno Center – 101, Al Raffa, Dubai, UAE